Refund Policy

Refund policy
If you change your mind, you can request a refund within 14 days, but we will charge you £150 for the set up fee, which is non-refundable.

 

Billing system
When you purchase the theme, you need to complete the payment through our website.
The £399 package includes:
- Non-refundable set up fee of £150;
- Theme fee, that includes:
1 year of domain name registration (if selected);
1 year of basic hosting fee;
1h of dedicated support/training, which you can schedule with us (please schedule in advance);
Basic SSL certificate for your shop.

If we have registered your domain name, after the setup we will transfer it to your name and you will be fully responsible for it’s renewal. The register company will bill you directly.

After 1 year with us, we will start billing you for the hosting. We use very affordable hosting, that costs only £3/month for basic usage. If your shop is very popular and has a lot of traffic, hosting price may go up, but we will contact you in advance to let you know.

If you wish to use any other of our additional services, like theme customisation, this will be billed separately. Please enquire for costs.

Thanks for shopping at www.seagullvision.co.uk.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of
payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping c osts are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund